Support

📧 Contact us

The fastest way to reach us is by email. We typically respond within 1–2 business days.

Email: support@saferideiq.com

When you write us, please include:

• Your iPhone model and iOS version
• The Caseboard version (visible on the App Store page)
• A description of the issue and the steps to reproduce it
• Screenshots if the issue is visual

⭐ Enjoying Caseboard?

Ratings and reviews make a real difference for a small studio.

Rate Caseboard on the App Store

The review link goes live when the game launches on the App Store.

Does Caseboard need an internet connection?

No. Caseboard runs entirely offline on your device.

What data does Caseboard collect?

None. There are no accounts, no ads, no analytics, and no tracking — game progress, case history, and settings are saved only on your device. See the Privacy Policy for details.

How do I delete my data?

Delete the app from your device. Because nothing is stored anywhere else, that removes everything permanently.

How do purchases and refunds work?

Any in-app purchases are billed by Apple to your Apple Account. Refunds are handled by Apple: visit reportaproblem.apple.com.